Being your technology partner means putting ourselves in your shoes—what kind of capabilities and results would we want from a tracking software solution? What kind of service would we expect? What would we need to help us sleep at night?
A DecisionPoint Technologies solution is never just a piece of software: This is the heart of DPT’s Process, People, Technology (PPT) philosophy.
Our IntelliTrack solution is designed to help customers achieve organizational excellence, but technology alone cannot create transformation.
That’s why we adhere to a proven and consistent methodology. It starts with identifying your needs and resource requirements, building the solution to precisely aligns with those needs, and adhering to a continuous improvement plan.
As part of our engagement, DecisionPoint Technologies will execute a series of professional services to help you get up and running efficiently and effectively on your IntelliTrack platform.
IntelliTrack’s professional services typically include:
In addition, DecisionPoint Technologies is an expert in providing a full suite of professional services for customers who need help with a hardware deployment in addition to their IntelliTrack launch.
These services may include things like:
Once the platform is ready to go with the help of professional services, we can ensure that your users continue to function at their best with managed services, a set of Run services designed to help you maximize your investment in IntelliTrack.
The managed services for IntelliTrack will focus on user experience:
In addition, DecisionPoint Technologies is an expert in providing Managed Services for your hardware platform itself. These managed mobility services would pair well with an IntelliTrack rollout that involves mobile hardware assets.
These services could include things like:
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