The rise of e-commerce is great for your small business, but along with the increase in sales comes a greater number of returns as well. If you’re focusing on sales at the expense of reverse logistics, you could end up seeing your hard-won customers heading elsewhere. If you need any more proof of the importance … Read morePlan Ahead for Reverse Logistics
Most companies do their best to avoid getting returns or refund requests, but it’s still an inevitable part of doing business. Sometimes the product doesn’t meet a customer’s expectations or an incorrect item is sent, necessitating an exchange or refund. Many sales departments have a hand in some part of the returns process, like dealing … Read moreReturns Pose Challenges in the Warehouse
With the constant stream of dramatic changes hitting the supply chain in the past decade, it can be a struggle to stay on top. Freight and transportation costs might be on the rise, but one way to keep costs down and efficiency up is by investing in a solid Warehouse Management System (WMS). There are … Read moreHow Can Warehouse Management Systems Benefit Your Operations?
As e-commerce continues to enjoy immense popularity, reverse logistics expenses are starting to have significant impact on businesses. According a report by the National Retail Federation, almost half of all retailers offer customers free return shipping. An increasing number of companies are allowing customers to return products through any buying channel, and all of these … Read moreE-Commerce Places Different Demands On Reverse Logistics