Shipping is an Essential Component of Customer Experience


As more and more companies are breaking into e-commerce, one aspect that sets the winners apart is a good customer experience. This involves every interaction between the customer and the business, from the pre-sale phase to the communications after the purchase, and it needs to form a vital part of your strategy. If you have … Read more

Why Your Small Business Can’t Ignore Inventory Management

Inventory Management

Why is inventory management so important? You might have had it drilled into your head that it’s one of those necessary nuisances of running a business, but are you aware of the many ways it can affect your business? Making sure you don’t lose money on sales that you can’t fill and avoiding wasting money … Read more

Top Tips for Two Major Small Business Supply Chain Concerns

Supply Chain

Small business owners have a lot on their plates. You may be dealing with multiple aspects of your business that bigger companies devote entire departments to, and if you’re like most people, you might find the supply chain aspect intimidating. Here are some top tips for tackling the biggest supply chain concerns among small business … Read more

Sound Logistics Makes Valentine’s Day a Success

Valentine's Day

This February 14, Americans will celebrate Valentine’s Day by buying cards, chocolates, and gifts to show loved ones they care. However, flowers are the quintessential Valentine’s Day gift, and despite the amount of thought many people put into purchasing them, few think about all that goes into ensuring that high volumes of flowers reach their … Read more