3 Tips for Getting the Online Post-Purchase Experience Right

Experience

Online shopping is bitterly competitive, and retailers are always looking for new ways to set themselves apart from pack. While many are focused on how to attract customers with the flashiest website and best products, there’s another area that often gets overlooked that could have a big impact on your bottom line—the post-purchase experience If … Read more3 Tips for Getting the Online Post-Purchase Experience Right

Plan Ahead for Reverse Logistics

Reverse Logistics

The rise of e-commerce is great for your small business, but along with the increase in sales comes a greater number of returns as well. If you’re focusing on sales at the expense of reverse logistics, you could end up seeing your hard-won customers heading elsewhere. If you need any more proof of the importance … Read morePlan Ahead for Reverse Logistics

How Retailers Can Survive the Return High Season

Returns

After getting through a hectic holiday shopping season, most retailers are looking forward to starting out the year at a slower pace. Unfortunately, the onslaught of returns that often comes after the holiday period can put quite a dent in those plans – and your bottom line. Here is some advice for keeping those post-holiday … Read moreHow Retailers Can Survive the Return High Season

How To Handle Returns This Holiday Season

Holiday

With the holiday season upon us, it’s time to brace your business for the increase in sales. Unfortunately, this also means an increase in returns. According to the Wall Street Journal, the 2017 holiday season saw 28 percent of the gifts people purchased returned, which is an estimated value of $90 billion. Typically, most merchants … Read moreHow To Handle Returns This Holiday Season