COVID-19 Update

COVID-19 Update


Protecting the health and safety of our employees, customers, and partners is our top priority, and our hearts go out to all impacted by the coronavirus COVID-19 outbreak. Below, please find the latest information for our customers, partners, and employees:


Today, Maryland’s Governor Hogan announced the closure of all non-essential businesses by 5 pm EST.

Our corporate headquarters in Baltimore is a critical infrastructure business and will continue to stay open. Across our additional offices in the United States and Canada, we will also remain open to support the critical supply chain needs of both countries.


As of today, all businesses in the Thames family (Barcoding, Barcoding-Canada, Versatile Mobile Systems, and IntelliTrack) are open and conducting business daily.

Our IntelliTrack team is a 100% distributed workforce and our Thames family has instituted a work from home policy for those able to do their job remotely. Employees are working with their direct supervisors and leveraging the power of technology like Microsoft Teams to stay productive. We are taking all necessary steps to keep our workspaces clean and healthy – following the WHO guidelines and encouraging handwashing. With the remote work policy, no office has more than 50 people per the CDC guidelines.

Only essential traveling is permitted and must be reviewed by our COVID-19 Response Team. All precautions are being taken.


We are monitoring the situation closely, and our leadership team has assumed the role of COVID-19 Response Team. We are communicating in real-time to assess the situation, guarantee employee safety, and provide guidance and support to all our stakeholders.

To help centralize communications, we ask that all employees, partners, and customers use the email address.

This team has also created a written Preparedness Plan shared internally that will be continuously updated as new information and policies are made available.