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Small Businesses Need to Stay on Top of Last-Mile Delivery

delivery

Small businesses face an uphill battle when competing against retail giants like Amazon on the shipping front, and one make-or-break area is last-mile delivery. This is the last leg of a package’s journey up until the point it reaches your customer’s door, and if something goes wrong here, it can damage your reputation irreparably. Here’s … Read moreSmall Businesses Need to Stay on Top of Last-Mile Delivery

3 Tips for Getting the Online Post-Purchase Experience Right

Experience

Online shopping is bitterly competitive, and retailers are always looking for new ways to set themselves apart from pack. While many are focused on how to attract customers with the flashiest website and best products, there’s another area that often gets overlooked that could have a big impact on your bottom line—the post-purchase experience If … Read more3 Tips for Getting the Online Post-Purchase Experience Right

Mastering the Basics of Supply Chain Management

Supply Chain Management

Any company that sells products to customers will have a supply chain, and it’s a make-or-break aspect of doing business. Proper supply chain management is a complex task, and addressing all of its components can help you get the bigger picture right. Logistics We’ll start with logistics because many people think that supply chain and … Read moreMastering the Basics of Supply Chain Management

Plan Ahead for Reverse Logistics

Reverse Logistics

The rise of e-commerce is great for your small business, but along with the increase in sales comes a greater number of returns as well. If you’re focusing on sales at the expense of reverse logistics, you could end up seeing your hard-won customers heading elsewhere. If you need any more proof of the importance … Read morePlan Ahead for Reverse Logistics